IT & Administration Specialist (Full-Time) - Jakarta

Sinergia Worldwide Education is seeking a highly organized and technically proficient IT & Administration Specialist to join our dynamic team in Jakarta Pusat. This full-time role is perfect for a detail-oriented professional who thrives in a fast-paced education environment. As an IT & Administration Specialist, you will be responsible for maintaining and optimizing our IT infrastructure, managing administrative tasks, and ensuring smooth operations across our organization.

Our mission at Sinergia Worldwide Education is to provide high-quality education solutions to our clients. We are a leading education company in Indonesia, known for our innovative approach and commitment to excellence. In this role, you will play a crucial part in supporting our mission by ensuring our IT systems are robust and our administrative processes are efficient.

Daily, you will work with various software tools such as Microsoft Office Suite, Google Workspace, and specialized educational platforms. You will also collaborate with our team to streamline processes, troubleshoot IT issues, and provide excellent administrative support. This is an exciting opportunity to grow within a company that values its employees and offers professional development opportunities.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain IT infrastructure, including hardware, software, and network systems.
• Provide technical support to employees, resolving hardware and software issues promptly.
• Oversee administrative tasks such as data entry, document management, and scheduling.
• Coordinate with vendors and service providers to ensure timely delivery of IT services.
• Implement and maintain security protocols to protect company data and systems.
• Assist in the development and implementation of new IT projects and initiatives.
• Monitor system performance and ensure uptime and reliability.
• Provide training and support to employees on IT tools and administrative processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT administration and support.
• Proficient in using Microsoft Office Suite and Google Workspace.
• Experience with educational software and platforms is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications in ITIL, CompTIA A+, or other relevant certifications are a plus.

🛠️ Keahlian

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